Governance & Secretariat Services
ACIG has substantial experience in undertaking governance and performance reviews for not-for-profit and non-governmental organisations.
Our experienced consultants are themselves board members, graduates of the Australian Institute of Company Directors, and have directly relevant post-graduate qualifications.
We also work with government and other organisations to provide professional secretariat support services. Our people effectively manage work flows and produce practical results – for the benefit of committee members and other stakeholders. Put simply, we can streamline committee workloads and provide the Chair with practical support in the delivery of quality outcomes.
Our consultants have supported high level government committees in Australian and international forums. As well, they have served on (and in many cases chaired) a variety of committees, again in Australia and internationally. ACIG also delivers advice to existing secretariats, helping them to improve performance and increase efficiency. This ideal combination of skills means that we can hit the ground running and provide committees with the utmost value for money from day one.
ACIG’s secretariat work is characterised by:
- Administrative excellence. Our excellence in administrative support is combined with outstanding skills of communication, negotiation, and analysis. Our friendly, collaborative working style helps us to deliver our secretariat services efficiently and effectively – our work is timely, relevant and clear. The smooth functioning of a committee depends upon outstanding organisational skills, with an eye for detail that doesn’t preclude an overview of the wider agenda.
- Effective relationships. Regular liaison and communication with all committee members is vital to ensuring they are receiving the support they need. Ongoing interactions with other stakeholders provide valuable opportunities to learn about new issues, share information and disseminate committee findings. Clear channels of communication with stakeholders will also help to ensure that the advice received by committee members is high quality, relevant and timely.
- Outstanding communication. ACIG’s briefing papers present complex issues clearly and concisely, at once accurate and readable. All such papers are based on thorough and reliable research, ensuring that committee outputs are respected and valued. Similarly, our internal documents – minutes, reports, briefing notes – are clear, concise and relevant. Committee members have enough to do without wading through pages of waffle.
- Efficient organisation. To achieve its goals effectively, a committee needs a secretariat that actively monitors and manages fluctuating work flows. Inputs from a variety of stakeholders must be carefully co-ordinated and collated to ensure subsequent outputs are of the highest possible quality. Issues should be identified early and dealt with appropriately. A good secretariat has the ability to herd cats – to bring all the members together (physically and/or mentally) through the provision of excellent briefing and efficient management.
I seldom have the opportunity to work with such capable people and would not have made it to this point in your absence.
ACIG have performed two projects at Council, both have been delivered in a timely manner, broadening the knowledge base and understanding of the multitude of topics at hand. With the cultural change that would be required to deliver some of the proposed topics, the research and consultation performed was managed in a highly professional consultative manner that emphasised the participation of the proposed user groups in a way that resulted in not only open and frank comment and feedback, but positive communication and consultation: it did not create cultural concern, or fear of the investigated / proposed change.