In most projects, the wholehearted engagement of stakeholders is a critical success factor. Who to consult? Choosing the right stakeholders to interview is important. Stakeholders can be categorised broadly as either primary or secondary. Primary stakeholders are those who are ultimately affected. Consultation with primary stakeholders is highly recommended. Secondary stakeholders are [...]
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So far Michelle Scott Tucker has created 5 blog entries.
Successfully introducing new ways of doing things invariably requires new knowledge and skills. This comes from formal training initially and then via on the job experience, where the new skills become routine behaviours. In our experience, for best outcomes training must occur at several levels: Employees involved in improvement projects must be [...]
Six Sigma, Lean, 5S, Kaizen, Value Stream Mapping, Business Excellence: they're all great. They all work. But is it enough? Doing the same thing as everyone else is hardly going to put you at the head of the pack. But following rules of innovation will. Most improvement initiatives only take you so far. In [...]
ACIG consultants work throughout Australia and around the world. Our main office is located in Melbourne but did you know we also have a Canberra outpost? Tom Dale, based in Canberra, is an experienced senior manager, adviser and consultant with a particular focus on the public sector, regulatory policy, legislation and international issues. [...]
No newsletter this year – instead, a quick ACIG Christmas Quiz! Q1 Which super-cool professional ACIG consultant, when freshening up before a big meeting overseas, managed to knock her handbag into a basin, trigger the sensor tap, and flood her bag with water? Q2 Which of the following clients did ACIG work [...]