Elizabeth Macarthur: A Life at the Edge of the World is a fascinating new biography written by our very own Michelle Scott Tucker. We always knew she could write, but this book is seriously impressive. And available in all good book shops, BTW. Here's what some literary luminaries have to say about it. ‘Finally, Elizabeth Macarthur [...]
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So far Michelle Scott Tucker has created 6 blog entries.
2017 has been busy, busy, busy at ACIG. Ask a consultant how they are going, and you always receive the same answer – busy! But only because it’s true.* And yes, thanks for asking, 2017 has been an extra busy year for ACIG. In local government it’s all about review and improvement. For three separate environment [...]
In most projects, the wholehearted engagement of stakeholders is a critical success factor. Who to consult? Choosing the right stakeholders to interview is important. Stakeholders can be categorised broadly as either primary or secondary. Primary stakeholders are those who are ultimately affected. Consultation with primary stakeholders is highly recommended. Secondary stakeholders are [...]
Successfully introducing new ways of doing things invariably requires new knowledge and skills. This comes from formal training initially and then via on the job experience, where the new skills become routine behaviours. In our experience, for best outcomes training must occur at several levels: Employees involved in improvement projects must be [...]
Six Sigma, Lean, 5S, Kaizen, Value Stream Mapping, Business Excellence: they're all great. They all work. But is it enough? Doing the same thing as everyone else is hardly going to put you at the head of the pack. But following rules of innovation will. Most improvement initiatives only take you so far. In [...]
ACIG consultants work throughout Australia and around the world. Our main office is located in Melbourne but did you know we also have a Canberra outpost? Tom Dale, based in Canberra, is an experienced senior manager, adviser and consultant with a particular focus on the public sector, regulatory policy, legislation and international issues. [...]